TheBBQHQ - Simi Valley, California

Address: 3850 Royal Ave, Simi Valley, CA 93065.
Phone: 8052852618.
Website: thebbqhq.com
Specialties: Grill store.
Other points of interest: Small business, Delivery, In-store pickup, In-store shopping, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wi-Fi, Wi-Fi, Quick visit, Checks, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 98 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of TheBBQHQ

☎️8052852618

⏰ Open Hours of TheBBQHQ

Monday: 10 AM–6 PM
Tuesday: 10 AM–6 PM
Wednesday: 10 AM–6 PM
Thursday: 10 AM–6 PM
Friday: 10 AM–6 PM
Saturday: 10 AM–5 PM
Sunday: 10 AM–4 PM

The BBQ HQ, located at 3850 Royal Ave, Simi Valley, CA 93065, is a premier grill store that offers a wide range of specialties and exceptional customer service. Established in the heart of Simi Valley, this small business has quickly become a go-to destination for those seeking high-quality grills and outdoor cooking equipment.

With an impressive 4.8 out of 5-star rating based on 98 reviews on Google My Business, The BBQ HQ has proven itself as a reliable and customer-oriented establishment. Their dedication to providing top-notch products and experiences is evident in their various offerings, which include delivery, in-store pickup, and in-store shopping options. Additionally, the store boasts a wheelchair-accessible entrance and parking lot, ensuring accessibility for all customers.

The BBQ HQ offers a diverse selection of grills and accessories, catering to both seasoned grill enthusiasts and beginners alike. From major brands to specialty items, their inventory ensures that customers can find exactly what they need for their outdoor cooking adventures.

Other notable points of interest at The BBQ HQ include wheelchair accessibility, Wi-Fi availability, quick visit options, and a variety of payment methods such as checks, credit cards, debit cards, and NFC mobile payments. This attention to customer convenience further sets the store apart from its competitors.

👍 Reviews of TheBBQHQ

Steve G.

1/5

Went to look at and buy a Santa Maria Grill. The sales guy was proud to tell us that they will match any advertised price. so I went online while standing there and found the same unit for $100.00 less. I told him sold if he matches the price. He made calls to his manager and all of a sudden they don't match pricing. I would avoid this location. Buy at Walmart or on line. better deal better customer service.

Matt K.

5/5

Ordered it to be shipped to Wisconsin. Intial delivery was damaged. I needed follow up info for delivery and Scott came through. I finally got my old country smoker brazos and am excited to get smoking. Thanks

John N.

5/5

I cannot say enough about how impressive this establishment is.

Peter, the manager, told me that customer service is the priority for the business and he was not lying. Communication was smooth throughout the process. I never felt ignored. I had a small issue with my order but rather than run and hide, Peter did everything he could to make things right. It's easy to give a good review when things go smoothly but I think the true character of a business shows when there are hiccups.

I cannot recommend BBQHQ enough and you all should purchase from them without hesitation

Matt P.

5/5

I can't say enough great things about my experience with BBQHQ. Everything has been fantastic. I initially went in with a ton of questions and they took the time to fully explain everything and show me all my options. No "same day" pressure. They answered all my questions and were honest about the pros and cons of all the products I was interested in.

When it came time to make my purchase, I received the same great customer service. Pick up was a breeze as well. Great advice was given about how to build out my grill in the easiest way.

These guys are great and their prices are competitive. No reason to go anywhere else.

c P.

5/5

A+ customer service. Peter was super friendly and helpful taking time to give me free advice over the phone on a grill conversion. I already called the other local BBQ shop competitor and they seemed angry at me and wouldnt help me. I'd rather do busienss with the friendly people at bbqhq.

S E.

5/5

My husband Rich, and I can’t thank BBQHQ enough for their outstanding efforts in the purchase of our new “Old Country Brazos Offset Smoker”! You came very highly recommended by Jeremy Yoder and deservingly so!!

This is a family owned business with unheard of integrity that one hopes to find in business deals but is generally lacking in America today!

BBQHQ bent over backwards to arrange shipping with the inclusion of all of our accessories!
This heavy beast was well protected and encased in 2X4’s and heavy wrap for safe transport. Your “care” was evident! As a result of those additional steps it arrived in pristine condition!!

To Chris, Peter and all who answered and returned our t/c’s and offered advice to help us…a HUGE thank you!!
We happily and highly recommend BBQHQ and will assuredly return to you for any other BBQ purchases!! THANK YOU!!

Berle S.

2/5

Just went and picked up a new bbq grill and chips .

Michael K.

5/5

I live in Northwest Arizona, but always incoming to Southern California. When I do, I stop in here for all my sauces seasonings and smoker needs. You guys are the best.