Diamond Crystal Brands Inc - Savannah, Georgia

Billy R.

Did a 10 hour reset on site waiting to get loaded. Load was suppose to be 38k, and they loaded 46,500. Spent another hour reloading. Docks are very tight.

Fuad

9/18/19 Forklift guy was super friendly and hard working. 5 stars for him. Check in office not bad. Seen worse. Plenty of space to park and wait to be called. Took 4.5 hrs for that and 3.5hrs more to get job done. Total 8hrs of waiting time. Perfect for Split Time on ELD. Parking on docks is not that bad as told in other reviews. If you HAVE to go there good luck

Joseph A.

If you go in here to get loaded, place your clock in sleeper berth mode, you will get your 8 hours so you can get your clock back just waiting to get to a door.
If you are a little shy of the full 8 just wait there it won't be but about 45 minutes for the rest of it to run it's course.
Avoid this shipper if at all possible.

What needs to be done is tell them you are out of clock, they want you to move off the property call the DOT so they can sign off on you violating the law. It is not legal for us as drivers to park on the side of the road either.

T P.

Would give it a zero if it was possible. Arrived early for a 2pm appt. Didn't get a dock until 6pm. Backing is super tight. You'll see the torn-up fence where numerous trucks have hit it. Loading took 2 more hrs. Getting the BOL's took 35min more while sitting in a hot as "H" warehouse. All these delays used up my 14hrs (thank you ELogs). The final kicker is they tell you to leave the property immediately. Outta hrs and sitting on the roadside completing my 10hr brk. Thanks Diamond Crystal. TopDrvr out.

Marvin N.

The worst!! Whoever is in change of this company should be fired. The location at 4000 Tremont rd Savannah GA is the worst facility I have ever loaded at. They call you for a pick up and states the it is ready. And you wait and average of 5 to 9 hours to pick up 10- 15 pallets. Also no overnight parking if you are out of hours. Brokers, independent contractors should boycott this facilities until they improve there loading standards. The district mgr, plant mgr, shift supervisors all need to be replaced. Better yet closed this facility.

A T.

Thank you all for reviewing this shipper. Had a load picking up tomorrow from them (03.06.2020) but canceled after reading your reviews!
We should give heads up more often and unite as drivers or owners against bad, lazy and bad managed shippers and receivers.
Thank you!

Robert K.

7 hours to get a door. 2 hours to get loaded. Another hour to get my trailer reloaded because they put the stops in the wrong order. I don’t even know what to say.

1600-230am

martin A. E. G.

Had a 1300 appointment arrived early as directed by dispatch finally called to a dock at 1430 the loader said it was going to be 2 hours before the load was ready as it was not picked yet was finally released at 1515 not a great experience