Sustainment Bistro (DFAC) (K-Quad) - Schofield Barracks, Hawaii

Preston W.

I’ve been eating here consistently for the past 3 1/2 years the number one word to describe this place is abysmal. This place has so many inconsistencies with beverages, food and scheduling. It’s hands down the worst dfac on post. They give small portions for meat only allow you to chose one of them all the other dfacs on post allow you to get two meats and double the portions. The only time the food is somewhat enjoyable is whenever there’s a holiday or a higher up comes along. It’s pathetic that there’s “leaders” inside running that place allowing what’s going on

Curtis W.

The foods alright, but its pretty chill and the seating is really nice!

Kimberly C.

They have variety, quick to replenish items. Short order was slow sometimes. It's a dining facility, not a four or five star restaurant. It is budget friendly for those that have to pay. Wish there were more tv monitors throughout. Music selection was interesting, someone was either depressed or lucked out in sustaining a relationship. It was okay on days with the light island music. Other than that, clean and your belly is full.

Angel S.

Consistently gives less than half rations. Doesn't have the "Healthy" options that big army wants us to eat. Overall a very poor dining facility

wini Y.

I tried it out previously about 3 years ago and it wasn't great. But tjis time around the menu has been revamped to include healthy and hearty options even for breakfast. I love that they making a huge effort in improving the menu. Price is decent, I love the variety of food option available here. Customer service is amazing 👏. I highly recommend.

Jerm J.

My first time eating there I didn’t know I need a CAC to sign in/register. They didn’t even gave me a chance like hey you can eat for now but next time bring your CAC. Nothing. I walk back to barracks hungry!!!!!!
Fix yourselves.

Kira C.

Our clinic loves to eat here. We always come here for soul food and the big holidays like Thanksgiving and the Army birthday. It’s so cheap and the food is usually pretty good.

Out of all the DFACS on this post, I think they consistently make the best fried catfish. I wish they had egg for my salad though.

MrGotsGots

Absolutely abysmal. The worst DFAC on Schofield and its not even close. It's actually mind-boggling. When they change their schedule, there is no type of public announcement, or message that gets sent out on any social media, or SMS. No sign on the doors. Soldiers are then forced; those who live near K-quad, those who are in-processing, those who are on duty, in an hour and a half to walk to another DFAC usually a mile and a half away, eat, and then return to duty by 1300. For those who have no car, this is nearly impossible (when the expectation and scheduling states both breakfast and lunch would be available at said DFAC for the week)

The servers are rude. They consistently are having side conversations forcing you then, to repeat your order. I've seen this happen multiple times, it's the norm. Drink stations, are rarely if ever filled. Usually limiting you to one option (that still ends up being watered down), even when all the lights are on. Finally cost. There at least 5-10k soldiers on island who probably eat at the DFAC, if not more. Even if just 1/4 eat at the DFAC, at a budget of $770 a month, that adds up to $1,925.000 per month! Yet there are so many things oftentimes not available (i.e. drinks, variety salad dressings, milk on occasion). Where is our money going? Please tell me, and then give us the option to pocket BAS if this is how its gonna be

It's completely embarrassing. Warrior Inn and Bronco Cafe NEVER have this problem. Drink stations are always filled. Cups are larger than a toddler size. Food never runs out. Servers are nice. Yet I am punished for having to go to this DFAC, lacking suitable transportation to go elsewhere. At the end of the day this comes down to leadership.

Why are other DFAC's on the same base, consistently outperforming K-Quad? Why do you get two different types of service? Why is it only when the Sergeant Major, or LTC arrives, is there a sense of urgency and purpose; and food that wasn't available, suddenly appears out of thin air? I don't get it.

When hundreds of soldiers don't have cars, and you guys close for both breakfast and lunch, you then put an undue burden on soldiers saying to 1: go purchase food on their own at the shoppete; or 2: not eat. Some people can't afford that.

There's no empathy for soldiers who have no POV's, absolutely none. And the behavior in my time here, has consistently shown that.

Do Better.