FCCB - Mansfield, Pennsylvania

Within the financial landscape of Mansfield, Pennsylvania, the First Commonwealth Community Bank (FCCB) operates as a significant financial institution, dedicated to serving the diverse needs of its clientele. Situated prominently at 15 S Main St, Mansfield, PA 16933, FCCB occupies a strategic location, easily accessible to residents and visitors alike, making it a central hub for banking activities in the community. The physical presence of FCCB is further enhanced by its comprehensive range of services, designed to cater to various customer requirements, from everyday transactions to specialized financial solutions.

Location and Accessibility

FCCB's main branch is strategically positioned on South Main Street in Mansfield, offering convenient access for customers seeking in-person banking services. The bank's address, 15 S Main St, Mansfield, PA 16933, is clearly marked, ensuring ease of navigation for those visiting the premises. For immediate contact, customers can reach the bank via telephone at 570-662-3278. Alternatively, for more detailed inquiries or information regarding the bank's offerings, the official website, myfccb.com, provides comprehensive resources.

Recognizing that not all customers prefer or require in-person visits, FCCB offers several convenient services. Among these is the ability to obtain a cash advance, providing a quick source of funds for urgent needs. Furthermore, the branch features a drive-through facility, allowing customers to conduct transactions without leaving their vehicles, thus saving time and enhancing convenience, particularly during busy hours.

Accessibility Features

FCCB is committed to ensuring that its services are accessible to everyone, including individuals with mobility challenges. The branch is equipped with a wheelchair-accessible entrance, facilitating smooth and dignified access for customers using mobility aids. To further support accessibility, the premises boast a wheelchair-accessible parking lot, featuring designated spaces nearby to make the journey from parking to the entrance as seamless as possible. These thoughtful amenities reflect FCCB's dedication to inclusivity and customer comfort, ensuring that all individuals can engage with the bank's services without undue difficulty.

Financial Services and Specialties

FCCB distinguishes itself as a multifaceted financial entity, offering a wide array of services under the umbrella of banking, ATM facilities, mortgage lending, and more. The bank functions not only as a traditional depositary but also as a mortgage lender, providing tailored solutions for homebuyers and refinancers seeking accommodation for their residential properties.

Key areas of expertise for FCCB include:

• Core Banking Services: Offering checking and savings accounts, certificates of deposit, and money market accounts to meet various savings and transactional needs.
• ATM Network: Providing extensive access to cash through a network of automated teller machines conveniently located both within the branch and potentially at various points throughout the community.
• Mortgage Lending: Specializing in residential mortgages, including fixed-rate and adjustable-rate products, designed to help customers achieve their homeownership dreams.
• Cash Advance Facility: Offering a quick and accessible option for customers requiring immediate funds, subject to applicable terms and conditions.

By providing these diverse financial solutions, FCCB positions itself as a versatile and responsive financial partner, adept at addressing both the routine and substantial financial milestones in a customer's life. The combination of traditional banking stability with specialized services like mortgage lending allows FCCB to cater effectively to the varied economic circumstances of its patrons.

Customer Feedback and Reputation

Customer satisfaction is an important indicator of a financial institution's performance and reliability. FCCB maintains an online presence through platforms like Google My Business, where feedback from clients is publicly available. Currently, the bank holds 16 reviews, reflecting the experiences shared by its customers over time. On average, these reviews bestow upon FCCB a rating of 3.8 out of 5, suggesting a predominantly positive sentiment among its user base, although room for improvement may exist based on individual feedback.

This aggregate rating signifies that the majority of customers who have interacted with FCCB have found value in its services, whether through the efficiency of its operations, the clarity of its offerings, or the helpfulness of its staff. While specific critiques might highlight particular areas needing attention, the overall positive reception indicates a solid foundation of trust and service quality.

Recommendations and Information for Users

For individuals seeking to learn more about FCCB or engage its services, several avenues are readily available:

• Visit the Official Website: The comprehensive online resource at myfccb.com details all account options, loan programs, branch information, and online banking capabilities.
• Contact Information: Utilize the provided telephone number 570-662-3278 for direct inquiries or to speak with a representative.
• Branch Visit: Experience the full range of in-person services by visiting the main branch located at 15 S Main St, Mansfield, PA 16933.
• Check Reviews: Before engaging significant financial services, especially mortgage applications, reviewing the collective feedback on Google My Business (16 reviews, 3.8 average rating) can provide insights into common experiences reported by other customers.

Prospective customers are encouraged to explore the full scope of FCCB's offerings, considering their specific financial requirements. Whether the need is for basic banking, strategic mortgage solutions, or emergency cash access, FCCB presents itself as a viable option within the Mansfield financial market. Its blend of accessibility, service variety, and community presence makes it a noteworthy consideration for both new and existing customers seeking reliable financial support.

👍 Reviews of FCCB

jade S.

1/5

Setting up a checking account involved an online application, three calls, and two bank visits. Despite an appointment, the representative took a break and asked me to return the next day. A week later, I couldn't access my online account. In the photo below were instructions and customer service offered no help beyond confirming my password was correct, (and it was) leaving me with a non-functional credit card, checking account, and password.

dave S.

2/5

phone number on Google maps dont work will be dealen with different branch

but B.

1/5

This is a terrible bank I do not recommend it , I’ve had an account with them since I was 14 , and it’s terrible every week I have to call and have something fixed or change , one time they took money out of my savings account and I called about it they said they don’t know , and sent me to the main line , then the amount of attitude they had was terrible , she said I don’t know why they sent you to me , then I had explained to her , and she just said ugh whatever , I got my money back , but still . Then today I’ve had my last straw with them an unauthorized charge went through , and instead of them calling me or texting and asking if that was me , they just let it go through , so now I’m almost 30$ short , and even tho they let that unauthorized charge go through, they wouldn’t take responsibility for it , gave me a bunch of attitude , and sent me to dispute , where the lady from dispute didn’t understand why the bank would even let that pass . 30$ might not seem like a lot of money but I’m 18 and just starting college. I had 42$ in my account and needed 35$ to be a new used tire on my car . Now I can’t and there’s nothing for me to do . It’s ridiculous do not trust them , or use this bank no matter what .

david D.

1/5

I had been a customer for 10+ years... Relocated to another state and had a small balance remaining. A reoccurring payment of $35 came through and caused a small negative balance. They returned the payment and assessed a $35 fee. They refused to reduce the fee to the balance in the account. They are sending me a bill for $16. So much for being a LONG STANDING customer.

Khristie G.

1/5

Would not recommend! I'm a joint account holder with my husband yet everyone time I go there I get nothing but problems. They have ways / rules that are ridiculous and no other bank does these things . They like to control your funds telling u when u can and can not have them which no other bank has done to me yet !!! Been a customer for 5 + years but chosing to change banks else where !

Linda H.

5/5

Very kind.
Cashed my checks & gave me rolled coins & requested bills w/o an attitude!

Scott F.

5/5

Always delightful! Everybody in there is super friendly, willing to help, and able to direct you to the right resource!

Janet M.

5/5

Heather and the staff are always quick to help me with any issues. Friendly community service. Thank you!