Jomarc Commercial Food Equipment - Philadelphia, Pennsylvania

Philip G.

So Jeff and his company are simply amazing, my Hobart that is 50 years old crashed today. New machines are 25 k and i looked online and was not comfortable just buying one. I stumbled on JoMarc and spoke to Jeff who explained everything. I felt comfortable and with a 10 k purchase that is hard to do. It was 4 on a Friday. We worked a deal and he said his man would be out tonight, a Friday. That alone is amazing . I had Hector meet me, who is the most professional person I have come across in 40 years. He got the new 600 lb machine in, the old one out and even waited for an emergency I had without ever complaining. I can tell you this Jomarc is a diamond in a field of coal and they will ALWAYS have my business. Thank you for saving the day.

Tom I.

We paid twice to have a machine fixed. They fixed it the first time but not properly and didn't put oil in it and said the motor was an issue. Another company came out to fix it and said the motor was actually fine. Jomarc tried to tell us it was a $5000 job without even opening anything. Not competent at all.

Pete K.

I'm Peter, the Alltownpizza manager. We called Jomarc for the oil change of our dough machine, which has no problem. The person who came to oil change emptied oil then started the machine without oil inside .While working on the Mixer something was broken. When he realized that some shifts were damaged, he said ,"don't worry, I would send another person and get it done". But while we were trying to make up for their mistakes, we had to paid nearly $ 1000 in total. The parts they repaired were broken again. When we called Jomarc again, the person who arrived 5 minutes before the end of his shift, said It is impossible to fix the mixer. He said we had to spend about $ 7000, even without opening the cover of the mixer . We called someone from another company. Because the mixer motor oil was expensive Jomarc used car filter oil. All the wheels and gears were damaged because even the car oil placed in a very small amount. They fix the gears and the shifts for $ 800. Mixer is working fine right now. My advice to those who have mixer do not do business with Jomarc. The Jomarc
cost us $ 1000 for the oil change . The funny thing is how they defend themselves. Saying " us not let the person to open the mixer cover for repair" . If it is why did we call jomarc for service.

Erin W.

They may fix your machine but they make you come back more then once. Broke my machine in stating I think it needs new bearings or a new blade. Told them to fix it but not to fix the automatic slicer part. Yep after spending 75ish on parts and 2 1/2 hrs on labor had to bring back. What did it need...new bearings like I said but the guys been doing it over 25 yrs. Now it cost me another hrs labor and the parts which if done correctly first time it would have been done in the first 2 1/2 hrs. Its okay tho hes been doing this for over 25yrs. Maybe if thats the case you would have called me the first time to tell me it was done like you stated you wou ld and claimed you did. Nope I had to call and ask if it was done. As I said they fix but they also make it so you have to come back to get more labor hours out of you.

Brian G.

Problems with my dish machine as well as with my convection oven. During the holidays. Big time stress for me. My regular repair man was on injured reserve so I called Jomar. Both were fixed before Xmas Eve. Thank you Dennis!

Brian Goode

Irvin B.

Oven motor went and at 12am xmas eve. Hector the hardest working and best tech came out and had them back up and working in less then a hour. Thank you Jomarc and Hector

Albert S.

This is a STAND UP, HONEST and RELIABLE service....Professional, clean, courteous, something that is hard to find these days. So many companies will tell you so many different things, and try to up-sell you on what you don't need, NOT HERE, THEY ARE GENUINE! Spot on, 100% recommend.

andrea S.

Always been a reliable company and reasonably priced. They have done work on the machines at several bakeries I have worked in. Also they always get it done in a timely and professional manner.