Pots & Plants - Great Falls, Virginia

Introduction to Pots & Plants

Pots & Plants is a highly regarded establishment located at 10106 VA-193, Great Falls, VA 22066. This multifaceted business offers a remarkably diverse range of services and products, catering to both seasoned gardeners and those just beginning their horticultural journey. With a dedicated phone line at 037595900 and a comprehensive website at pots-n-plants.com, Pots & Plants provides convenient access to information and services. It’s a small business deeply rooted in the community, and consistently praised for its customer service and extensive offerings.

Specialties and Services

Pots & Plants distinguishes itself through a truly impressive array of specialties. At its core, it functions as a premier garden center, offering a vast selection of plants, flowers, shrubs, and trees. Beyond the standard garden fare, the establishment operates a thriving Christmas store and a dedicated Christmas tree farm, making it a one-stop shop for holiday decorations and festive greenery. Recognizing the needs of homeowners, Pots & Plants also provides custom home builder services, alongside acting as a reliable firewood supplier.

The business’s offerings extend significantly beyond landscaping and seasonal decorations. They are involved in garden design, employing skilled landscape designers to create beautiful and functional outdoor spaces. Furthermore, Pots & Plants operates a plant nursery, supplying a diverse selection of plants to meet varying needs. They also carry a substantial inventory of pottery and statuary, providing customers with a complete selection for enhancing their gardens and homes. Essentially, Pots & Plants strives to be a complete resource for all things related to outdoor beautification and home improvement.

Location and Accessibility

The physical location of Pots & Plants at 10106 VA-193, Great Falls, VA 22066 provides easy access for customers in the surrounding area. The business is easily accessible via a major thoroughfare, contributing to its popularity. The store boasts convenient amenities, including wheelchair accessible parking lot, ensuring inclusivity for all visitors. Customers appreciate the ease of visiting, describing it as a quick visit.

Payment Options and Customer Service

Pots & Plants prioritizes customer convenience by accepting a wide range of payment methods. Customers can pay with checks, credit cards, and debit cards. Modern payment options such as NFC mobile payments are also supported. The business also offers flexible pickup options, including curbside pickup and in-store pickup. This commitment to convenience is reflected in the positive customer feedback, often highlighting the team’s dedication to providing exceptional service. The team is consistently described as “wonderful and personable,” further enhancing the customer experience.

Customer Feedback and Reputation

Pots & Plants has garnered a strong reputation within the community, evidenced by its impressive 51 reviews on Google My Business. The average opinion is 4.7/5, a testament to the consistently positive experiences reported by customers. The reviews frequently highlight the knowledgeable staff, the quality of the products, and the overall value offered by the business. One recurring theme in the feedback is the team’s willingness to go ‘the extra mile’, demonstrating a genuine commitment to customer satisfaction. Specifically, clients have praised the team's assistance with large projects, such as patio renovations, showcasing their expertise and dedication. It's clear that Pots & Plants prioritizes building lasting relationships with its clients.

Summary of Key Features

In conclusion, Pots & Plants is a valuable asset to the Great Falls community, offering a comprehensive range of services and products combined with exceptional customer service. Its convenient location, diverse offerings, and commitment to customer satisfaction make it a recommended destination for both novice and experienced gardeners alike. The business’s dedication to quality and service is evident in its strong reputation and positive customer reviews.

👍 Reviews of Pots & Plants

Mike F. M.

5/5

Wonderful and personable garden center team that goes the extra mile (and then some) for its clients. They tackled our massive two patio project with aplomb! They have a wealth of knowledge and continuously come to check on progress. Jim and Matt are great to work with! This is our second project with Pots & Plants in the last two years and we’ll be back for others. Highly recommended.

Stephan T.

5/5

Jim from Pots and plants just planted many trees in my property. Green giants, maple trident, magnolia, false hollies, japanese laurel and butterfly pugsters. He was a pleasure to work with him. He came on site and assured the trees will thrive in their chosen environment. He was professional and prompt. Aaron his colleague was also helpful. If you are looking for professionals to help you with trees look no further.

Annamaria K.

5/5

My favorite nursery. It always feels like an interior designer works on site. Feast for the eyes!

Kelsey S.

5/5

We get our Christmas tree from Pots and Plants every year - the trees are beautiful and the staff is great and friendly!

Liz M.

5/5

I love this place! Amazing selection of plants and and a great place to pickle out a small gift. I could go just to walk the grounds - it’s like a little oasis. A tall gentleman who works frequently is friendly, helpful, and very knowledgeable.

Miriam M.

5/5

Great selection of pots, and reasonable pricing compared to others in the area. Attentive & friendly staff - will be back for more!

Sean R.

5/5

Thanks Matt Statz for letting Tyler get some "no" prom pictures at pots and plants! Beautiful backdrop in Great falls!!!

Melissa M.

5/5

I love coming to this store! They have a gold selection of plants and super cute plant accessories. They have these beautiful Italian pots there I love. Thank you for always having great customer service when I’m there as well!