Fry's Marketplace - Goodyear, Arizona

Ashley and Chad Doering

Went to the bakery to order some cakes for my son's 1st birthday yesterday. The baker had, of course, gone home early, and we had someone who wasn't able to answer any of our questions and had to text baker directly for every single question. The baker comes in this morning and calls me and says she couldn't do 2 out of 3 things requested on our cakes. However, both these options were available on the order sheet. 1.) No cream cheese frosting...? Ok, fine, do whipped cream. Then she calls me back to say they 2.) can't do a full sheet cake as they don't have the material? Why even bother having these things on your order sheet? Really just seemed like she plain did not want to work and came up with random excuses to why she can't fulfill the request. Go anywhere else for your bakery needs.

Wendy Hernandez

Went there at aprox 9pm for the first time after moving to goodyear. Seen 3 employees walking around the front. 2 long self check out lanes. not ONE CASHIER. I asked one of the 3 if there are no cashiers available and the guy said no because its late.
Fry’s closes at 11pm. How is there are no cashiers available.
I don’t come here to check my self out. I expect a cashier.

E “Bosslady” R.

So this is a bit of a rant. Went to deliver to get some chicken. Ordered a 16 piece of chicken. Once I went to car I noticed one of the boxes only had 7 pieces so I went back in to tell the lady she didn't give me the full 8 pieces. The lady behind the counter was so rude and proceeded to tell me she remembers putting 8 pieces of chicken in each box as if i was lying and ate one of the pieces if chicken before going back up there. I replied: no you didn't do you really think I went back to my car ate a piece of chciken and came back inside to complain. The employee looked annoyed to where i told her to count the pieces of chicken. She grabbed the box and counted 7 pieces then found a small piece of fat and said, "oh look! here's the eight piece it's a distorted wing."

The piece was not even chicken and I told her that was not a wing. She rudely responded by throwing a wing into the box and handed back the box.

I've never been treated so rudely over a piece of chicken. Frys has gone through so many new employees that they really need to properly trained these people on customer service. This is why people no longer shop there and go elsewhere. ?

If I could post the picture I would with the review

Alexia Lugo

I purchased a cake 8/12 that was in the cooler already made but was wondering if they would be able to write on it thinking it wasn’t possible and that is something that needed to be ordered ahead of time. To my surprise a woman named Jackie was so kind and happy to help me and in less than 5 minutes she was able to write a message on the cake. If only every store associate in general was as kind as Jackie!

Alexandria Quinonez

My parents went to get a dinosaur cake for my birthday, and they proceeded to give them a jungle cake which was $21 with no writing and guess what no dinosaurs just elephants, and then when asked to put in writing it looks horrible. If I could give you guys 0 stars I would. This was meant to be a special cake and your bakery ruined it. Do better.

Tommy Trahan

I mean frys gets everything you need done so I don't mind going to frys cos Walmart's a bit too paranoid. Here I can everything I need done without being looked at like I'm a thief or whatever vs Walmart they be like how do we know you steal anything and i always tell them I have the receipts you can call the police but I'm showing them that I stole nothing from them here I can shop peacefully and nobody's gonna really care as long as I'm sticking to myself nobody's bothering no one vs Walmart everyone in Walmart looks like they wanted to kill each other over everything here nobody's doing any of that so that's why I love frys cos their more friendlier than Walmart and if you have a problem with something at frys their gonna solve it vs Walmart if you have a problem with something or someone Walmarts gonna tell you get f ed and go and f yourself so yeah Walmart customer service is just terrible but frys gets everything done easily that's why I say I'd take frys any day even if it's a rainy one cos I'm always going to find something i like vs Walmart at Walmart they're always out of stock but frys their always in stock not even to mention compared to most stores in the valley you are looking at paying more for groceries vs frys if you want a weeks worth of food only for yourself spend the 30 40 or 50 dollars here at frys cos at most stores in the valley they just want to scam you buy getting you to buy more for extra money and let me tell you I've had to spend 50 60 and 70 dollars at target and Walmart frys is significantly cheaper than any other store in the valley so if you like Getting scammed go to other stores like Costco or whatever if you like spending so much but you're wise enough to go cheap then go to your local Kroger or frys or whatever you know

Aurora H

Zack found spilled apple Juice in the baby section... we hope you can fix that, maybe have a little more RESPECT for the good cusrmers like me :3
You should but the babys on a lesh ♥️♥️
Rey (me) saw a man behind the fridge in the MILK section.
Shaymis wants another row in the toy section... idk bro.
Fris sells frozen frys... Yummyyy >_< Nikolia CAN go cuz his parents are vegan 😀

Joe McIntosh

The store is typically pretty calm during the week Friday and Saturday's can be kind of crowded I really like this one employee that works in the self-checkout she's very personable and her customer service is always really good she deserves a raise