Gordon Food Service Douglasville Distribution Center - Lithia Springs, Georgia

Phillip A.

Arrived 0230 hours for 0500 appointment. I began the check-in process at 0400 using the call in number provided in the bullpen area. Now it's 0500 and NO ONE answers the phone. The bullpen is clogged with out ound drivers from the previous day. And during the time it took my to create this post and take the pictures I've still been trying to get through to the receiving office.

Alex Q.

I arrived 30 minutes prior to my appointment which was at 8:00 a.m. checked in using the phone number that is used to check in and was given a dock right away, they started to unload me around 7:45 a.m. And was completed and departed the facility by 9:00. There is some truck parking out front. Use your discretion on what time you'll be arriving if you're looking to stay there. They have placed a porta potty out front which seemed to be clean. Everyone was polite and helpful.

She H.

Appt time 0500
Arrived 0400
Checked in at 0600

I tried calling the check in number you will see entering into the staging area to check in roughly 6 times from the time I arrived until I was official checked in. There is not a guard shack to go and speak with someone, so you have to keep calling the number to get access to the docks. There is a staging area but no bathrooms. Once on the property, you will be assigned a door and unloading will start. There is a bathroom in the receiving office but not in the staging area.

Warren W.

Second location i been too. I advised you not to come here if you will sit here at least 6 to 8 hours. Also capstone is the lumper services so be prepared to pay a high lumper fee.

Doug M.

My experience here was really good. The contract security was helpful on arrival about checking for parking before yo drive in a cause a traffic problem. You call a number 30 minutes prior to appointment and they give you a door assignment. You back in doors closed take your paperwork in and wait in your truck. It’s Capstone lumpers so it’s online payment. Everyone there was professional and courteous. Parking is limited to about 15 spaces.

Christopher L.

Absolutely hate delivering here. You are supposed to call before entering the gate, half the drivers don't do that so it backs everything up. The most annoying part is that I start to call half an hour before my appointment time and literally spend 30/45 minutes redialing their receiving department to get a door assignment. Inefficient, and ignorant check in process.

Outcast S.

10am appointment, door at 1pm and unloaded at 3pm. Not fast but nice people. Call to check in. Someone posted a picture it ends with a 26 number. And delivery number should be 45 at least it was for me. Oh and reason for late door was they were full at 10am, day before Thanksgiving so maybe u might have better luck outside of holiday

MR O.

Friendly staff if U follow directions! As most drivers Don’t! Call as many times as need be 2 get thru 2 d operators & Ur day will go smooth! Overnight parking available if other drivers Not holding up the few spots they have for inbound trucks! Pretty fast getting u unloaded once u get in the door! As we all know they do have 2 make sure d count is accurate & d product is good so b patient they have a job 2 do as well! Lumper can b a little steep but dats d price U pay 4 bringing Good Meat 🙃😅 Backing can get a little hectic bc Nobody wants 2 wait on d other 2 back in bc they r Always in a Hurry 2 wait but other than that its a nice place! !