Fairhope City Public Works - Fairhope, Alabama

Fairhope City Public Works

Fairhope City Public Works, located at 555 S Section St, Fairhope, AL 36532, United States, is a city government office dedicated to providing essential services to the community. With a phone number of 2519288003, the office is readily available to address any inquiries or concerns from residents.

The office specializes in various aspects of city management, including infrastructure maintenance, utility services, and public works projects. One of the key features of this facility is its accessibility, with a wheelchair-accessible entrance and parking space available for those in need.

Receiving a 3.3/5 average rating based on 18 reviews on Google My Business, Fairhope City Public Works has shown a commitment to serving the local community with professionalism and efficiency. Despite facing some challenges, such as the time-consuming process of installing a new Generac generator, their staff has consistently delivered outstanding results, showcasing their ability to navigate complex situations with ease.

With a team of dedicated professionals and a strong focus on community needs, Fairhope City Public Works has established itself as a vital resource for the city's residents. Whether it's coordinating with installation companies or ensuring the smooth operation of the city's utilities, the team at Fairhope City Public Works is committed to maintaining a high standard of service.

For those seeking reliable and efficient city government services, Fairhope City Public Works is an excellent choice. Their location, accessibility, and dedication to customer satisfaction make them a valuable asset to the community.

👍 Reviews of Fairhope City Public Works

Tim Y.

5/5

My mom put in a new Generac. It required a lot of work from the city - inspection, underground conduit, gas meter upgrade, coordination with the installation company. They came through this gauntlet with flying colors, even showing up quickly after hours to turn the electricity back on. Thank you Fairhope Utilities team!

Ron C.

1/5

The city water put “new” water meter on. Bill went from $200 to $1000. Can’t get anyone to call back. Mayor is a career city worker and was no help. She is up for reelection in 26. Stop the foolishness vote Sullivan out!!!

Jake O.

5/5

Chris from the Gas Department night crew was awesome!! Very helpful and accommodating. He takes pride and ownership in what he does

Taylor N.

1/5

They shut our gas off as soon as we got back from a Christmas trip because we missed the payment by a couple of weeks while we were stuck around the country trying to fly home after all the cancelled flights. We paid it immediately after receiving the shut off notice and 24 hours after that had to call to get someone out to turn it on. They blamed us for not calling them after we paid it.
The best part is they told us they couldn't have anyone out until the evening because that's when they service our area. But they shut it off the MORNING prior. To be clear, they can't turn our gas back on until they evening of the second day BUT they can have a technician shut off the gas the very morning they drop off the notice.
These people were terribly rude and and could care less that it was near freezing without heat.

Jean J.

5/5

We are so impressed with the quick response and great service provided by Fairhope City Public Works!! For many weeks we had a nuisance amount of standing water in the street in front of our house. Rain or shine there was always water in the street. Monday morning I finally called to report this 'non-emergency' situation. Within two hours someone arrived and confirmed an underground leak a few houses down! By the very next day, the leak was located and repaired by a crew with a large backhoe, and the dig site put back in order! One call, three crews, and 24 hours later ... problem solved! Amazing!! Thank you Fairhope Public Works for such great service!!

A B.

1/5

Beware!! Fairhope cannot provide enough water - daily capacity is often at 90 to 100%. There are severe water restrictions every summer. The infrastructure has not kept up with the growth. The last water tower was built in 2004, with no current plans for the next one. They provide water for neighborhoods outside city limits as well. That being said, be kind to the people taking your calls, it's (probably) not their fault.

Lakai S.

1/5

They have turned our water off twice this month with no notice! Inconsiderate of those who do pay their bills on time to avoid situations like this, and no one is in the office or able to answer the phone after Business hours! Very unprofessional. It has been hours. And you can't bathe at the police station!

Eric G.

5/5

Very professional and friendly staff. It's always a pleasure to do business there. I would tell everyone that this is the best government run department I ever dealt with. Thank you.