AmeriGas Propane - Lakeport, California

AmeriGas Propane: Your Reliable Propane and Energy Provider

Located at 72 Soda Bay Rd, Lakeport, CA 95453, AmeriGas Propane stands out as a leading propane supplier and energy supplier with a strong commitment to customer service. This company, accessible via Phone: 072635438, offers a range of services tailored to meet the energy needs of both residential and commercial clients. Their website, amerigas.com, provides comprehensive information about their services, pricing, and contact details.

For anyone seeking reliable propane or energy solutions, AmeriGas Propane is a beacon of trust. Their extensive range of specialties, from propane delivery to broader energy services, positions them as a versatile partner for all your energy needs. The wheelchair-accessible facilities ensure that their services are accessible to everyone, demonstrating their commitment to inclusivity.

In navigating the world of energy suppliers, it's crucial to choose a company that not only meets but exceeds your expectations. AmeriGas Propane offers a solid foundation for such a choice, with its focus on customer satisfaction and accessibility.

If you're looking to explore your propane or energy supply options or simply need assistance, we highly recommend visiting their website at amerigas.com. Here, you'll find all the information you need to make an informed decision. Whether you're a new resident of Lakeport or considering expanding your energy supply services, AmeriGas Propane is ready to provide expert guidance and support. Don't hesitate to reach out to them for solutions tailored to your specific needs.

👍 Reviews of AmeriGas Propane

Najia S.

1/5

AmeriGas changes our gas delivery to “will call” without informing us. “Will call” basically means that we will call when we need gas. So, they do this every winter (this is the 3rd time). Since we are not aware of the change, we do not see that our gas has run out until everything shuts off in the house. So, then I call their urgent line (it’s a Saturday). They insist they can give us a delivery within 24 hours but now we must pay a $300 urgent fee and a $140 gas leak fee since the tank is at 0%. When I explain the reason it’s at zero, (not a gas leak but because we ran out of gas due to AmeriGas changing our account to “will call.”) they respond with “we still have to charge the $140 fee.” And they insist on charging $300 for the urgent delivery. So, our choice is to pay $440 extra or wait till Monday to see if they’ll waive the fee. Them they can deliver by Tuesday or Wednesday. So that means we sit in this cold weather with no heater, hot water or stove for 4 days! AmeriGas has horrible customer service and they are stealing from their customers. Shame on them. Changing our account without our knowledge once is a mistake. Twice is fishy. Three times… nah!! You guys are stealing.

Angel B.

1/5

I’m behind on my bill and you guys keep charging me $36 or something like that because I can’t pay my bill. How will I ever be able to pay it? If you keep charging me all of these added charges it should be illegal. Shame on you.

Sean M.

5/5

The delivery truck driver, Mark, did not have my service request in his unit even though I already had a delivery window scheduled. Mark called HQ and got approval to fill my tank. Thanks Mark!

John M.

1/5

This company asks for feedback, then ignores it and doesn’t improve. They were great before automation, now they just waste everybody’s time including their own

Steven E.

1/5

They never set up the payment plan that we agreed on. I had to pay additional late payments. They came to drop off a delivery in which I refused and they showed up the next day against my request and filled it back up causing me to accrue more payment owed.

Egidio B.

3/5

No absolutely not. We have always paid our bill in advance and we were just billed $186 for a second delivery that we didn’t get and when we called and asked about this we were told it was a delivery then we were told it was a tank rental fee, so I am writing a letter to corporate Demanding to know what exactly were being charged for

Belinda S.

1/5

This is long going story. I haved to call numerous times about a variety of issues the right hand doesn't talk to the left hand I have had to be on the phone for hours and hours multiple times trying to straighten things out over a 10 month period. Finally at the end result I disconnected my service told Amerigas to come and get they're tank and I hooked up with another company and bought my own tanks. And if all of that bad customer service wasn't bad enough. About two weeks later the disconnected empty tank was sitting there and the Amerigas driver came along and started filling it up my disconnected tank my brother comes out and told him no the tank isn't even hooked up we've ended service. For real we received a bill for 200 something dollars that has never been resolved after multiple phone calls you want me to pay the bill after my account was payed in full and the account was closed. The moron driver that That filled us up didn't even notice the tank was disconnected and there was two brand new white tanks sitting there! Couple weeks later we received a bill for the gas they mistakenly placed in the tank it has not been resolved after multiple phone calls and now they're turning us into collections.

Paul

1/5

I’d give less than one star if I could. While the delivery folks seems to be awesome, whoever manages billing issues has driven me to find another propane provider in the area. They are rude, condescending, and it’s been problem after problem dealing with whoever they’ve outsourced to handle billing which is frustrating since propane is already expensive in the area.
I’ve also been put on hold numerous times and left there until I’ve hung up or been disconnected. If I could give less than one star, I would.