Big 5 Sporting Goods - Rancho Santa Margarita, California

Big 5 Sporting Goods: A Comprehensive Overview

Big 5 Sporting Goods is a well-established retailer specializing in a wide array of sporting goods, catering to both recreational and serious athletes. The company operates numerous stores across the United States, and one prominent location is situated at Address: 30682 Santa Margarita Pkwy, Rancho Santa Margarita, CA 92688, United States. Individuals seeking quality equipment and apparel for various outdoor activities and sports will find Big 5 to be a valuable resource. The store’s phone number is Phone: 9498881378, and visitors can explore their offerings and services further at their website: Website: big5sportinggoods.com.

Specialties encompass a broad selection, including a dedicated sporting goods department, a comprehensive camping store, a clothing store offering activewear, an outdoor sports store, a specialized running store, a reliable shoe store, and a diverse sportswear store. This multifaceted approach allows Big 5 to serve a diverse clientele with varying needs and interests. The company’s commitment to providing a one-stop shop for all sporting and outdoor requirements is a key element of its appeal.

Location and Accessibility

The Rancho Santa Margarita location is strategically positioned within a thriving community, making it easily accessible to residents and visitors alike. The store’s address, 30682 Santa Margarita Pkwy, Rancho Santa Margarita, CA 92688, provides clear directions and convenient parking. Furthermore, the store demonstrates a commitment to inclusivity and accessibility, offering a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that individuals with mobility challenges can comfortably access the facilities. The store also welcomes visitors with a quick visit, recognizing the value of spontaneous shopping trips.

Convenience and Services

Big 5 Sporting Goods prioritizes customer convenience through various services. In-store pick-up is available for online orders, streamlining the purchasing process. Customers can opt for in-store shopping, allowing them to browse and select items firsthand. Delivery options are also provided, including same-day delivery for eligible orders, catering to urgent needs. The store accepts a multitude of payment methods, including cheques, credit cards, debit cards, and NFC mobile payments, guaranteeing flexibility for all customers. This extensive range of payment options enhances the overall shopping experience and caters to diverse preferences.

Customer Feedback and Reputation

The company maintains a strong presence on Google My Business, with 150 reviews reflecting customer experiences. The average opinion is 4.4/5, indicating a generally positive perception of Big 5 Sporting Goods. The reviews consistently highlight the helpfulness of the staff, with one customer, Jim, specifically praising the attentive service and willingness to go the extra mile, noting the store's ‘old-time customer service.’ Another customer, referencing Rose the dog, commended the friendly and considerate approach toward pets, contributing to a welcoming atmosphere.

Many reviewers appreciate the store’s spacious layout and the substantial selection of merchandise. However, some feedback indicates that the availability of women’s tennis shoes in various sizes could be improved, suggesting an area for potential growth. Despite this, the overall sentiment is overwhelmingly positive, with customers consistently citing the store’s value, selection, and customer service as key strengths. The store seems to foster a sense of community and provides a positive shopping experience for its patrons. The focus on customer interaction, such as the staff greeting customers with eye contact, also contributes to a more personalized experience.

Key Features and Amenities

• Sporting Goods Store: A wide selection of equipment for various sports.
• Camping Store: Supplies and gear for outdoor adventures.
• Clothing Store: Activewear and apparel for athletic pursuits.
• Outdoor Sports Store: Specialized equipment for activities like hiking and fishing.
• Running Store: Shoes and apparel for runners of all levels.
• Shoe Store: A comprehensive selection of footwear.
• Sportswear Store: A diverse range of athletic clothing and accessories.

Big 5 Sporting Goods continues to evolve to meet the ever-changing needs of its customer base, offering a blend of traditional retail values and modern conveniences. The commitment to accessibility, customer service, and a broad product selection positions it as a reliable destination for sporting goods and outdoor equipment shoppers. The location in Rancho Santa Margarita provides a convenient option for residents in Southern California.

👍 Reviews of Big 5 Sporting Goods

Ruslan P. :.

5/5

I like it. Not a first shopping here! Not last!

James M.

5/5

Open no lines, staff was very helpful. I walked in the young gal greeted me & asked if I needed help with eye contact. Chase went the extra mile & is having the shoe transferred to the store. Old time customer service, much appreciated, Jim

Ben Z.

4/5

Place was very nicely spaced and workers friendly asked my wife if they could pet our dog Rose. Lots to look at but not very many sizes in women tennis shoes as I would have liked but I er all great place to visit if you need items for sports or camping

Cerulean F.

5/5

Low cost work boots! Frequent sales also for discounted boots. I give extra kudos to the Mgr who helped. Simultaneously I was getting boots. A couple was fighting over soccer shoes for their girl. Last, another couple walked in demanding service. Wow! Retail work... That Mgr had nerves of steel, kept calm and had everyone serviced. I think the employee she had was a bit new for the shoes area. Besides the example, I've received excellent customer service. I've found some clothes quite cheaper than Target next door. **TIP** They sell Adventure Passes so if you're going up to Holy Jim or Trabuco Creek Picnic site get one and avoid a possible fine. They also sell fishing licenses too. Not a huge store, but stocked very well.

Tyler R.

5/5

I shop somewhat frequently here and I find the store well stocked for what they have.

Camping, shoes, backpacks, adventure passes

Mid grade product availability.

Steve

5/5

Went to Big 5 Sporting Goods to get a hat or two. I wanted some new golf hats. They keep the top of my head from getting sunburned. They had some hats on sale, so I got a Nike black hat and an Adidas black with red lettering hat. Great deal on both hats, marked down from $26.95 to $16.95 and $15.95. I also brought some golf balls.
Highly recommend

John R.

5/5

They welcome do it when I went into the store and we’re very knowledgeable about their fishing gear.

Owen F.

5/5

Decent selection of long guns. Very good selection of ammo, especially .22. Ammo is inexpensive compared to most places locally. Firearm lockers are also inexpensive.