Dead Horse Diesel - Camp Verde, Arizona

mark hedstrom

Short version of the story: One of my trucks needed a transmission. Mitch provided very prompt service I will give him that. Downfall was it took 4 days to do an 8 hr job causing our load to get rejected. It doesn’t end there. The trans was installed without clutch brake. It gets worse.. 1600 miles later the transmission fell out! Mitch wouldn’t back anything. Wound up taking him to court (well, having a court case as Mitch didn’t show up for anything). Judge awarded me $xxxx in the case PLUS interest to be paid annually. Still nothing out of Mitch.
Let’s get this handled Mitch. It’s been 2 years. Settle up and we can talk about deleting this review.
Edit to response: I highly doubt you didn’t get anything from a court order. Matter of fact, it was delivered to you by a county Sherriff and you threw it on the ground. I can do you a favor send you the order. See picture update.

P.jacque Tyson

My experience with dealing with Deadhorse diesel repair and the owner Mitch was a blessing to me and my company he helped out of a jam when he really had nothing to gain, except for doing the right thing! He is honest , knowledgeable and a GOD fearing man of integrity, which is a rarity now a days in the diesel repair field. So if you are looking for great service and someone who is trustworthy i recommend you to give Deadhorse diesel repair and call for your repair needs, it was a pleasure dealing with Mitch and his employees and I look forward to future endeavors dealing with Deadhorse. Best Regards
Sincerely
Pierre Tyson

chana gray

Our new go to place for our truck. They went above and beyond to get the truck gene working again and fix our broken shock mount the same day we contacted them. Will definitely be using again and worth the drive from phoenix. We greatly appreciate yall fitting us in and for finding a place to drop our trailer. Thank you again.

Deborah Price

Poor work was done on our turbo/ actuator which caused us to be stuck on a mountain road in Utah. We had contacted Mitch who told us to drive slowly, no big deal. Well, when the STOP ENGINE light came on we had to pull over, get a $2000 tow by a big rig tow truck & got excellent repair care by Amen Diesel in cedar city Utah. The repair done by Dead Horse had almost burned our motorhome up. We presented the bill with pictures to Mitch & his response was that we should have called! Side of mountain, over 500 miles, in another state! Not a man of his word, nor does he have employees who know what they’re doing. Steer clear.

Joe

Needed to add plumbing to allow the use of external propane tanks for extended boondocking. Apparently since the kit on the shelf didn’t fit, the other two rv dealers in town “couldn’t” do it. Mitch at Dead Horse assembled the necessary plumbing and got it done same day. Very “can do”, not your typical slick rv money grabbers. The guys at Dead Horse Diesel and R.V. are ethical and do good work at a fair rate. They definitely went above and beyond. Give them a call.

bhupinder grewal

WORST PLACE TO CALL !!!! These are scammers. They would be nice in the beginning on first call, once you are in their shop they will take your truck a part and give you massive estimate (two wheel seal $3618 even we drive into their shop) We told them to put wheels back on and Mitch's attitude change and he was very rude he also threaten us to call authorities. We end up have someone else come out and do it even road service call cost less then 50% then this shop.
This is last place you want to call !!!!!! Good luck out there.

Jeff Sandine

I found a very remote camping spot off FS525C north of Cottonwood to spend a week. When I went to start my Mercedes Sprinter 3500 diesel, I smelled diesel, popped the hood, diesel was spraying all over the engine compartment. After calling every possible company that might help me, Tyler Facey from Dead Horse RV called me back. When I explained my problem, he said he would know what was wrong within 5 minutes of getting there. He said this so convincingly that I agreed to hire him/his company. Once Tyler arrived he found the problem in less than 60 seconds. Pack rats had chewed through the high pressure diesel fuel lines. Tyler told me he could fix this. He had to improvise with fittings and hoses as it would not be practical to get these parts from a Mercedes dealer. On a 1 - 10, Tyler is a 20. This guy is a brainiac diesel mechanic and probably much more. He saved the day. THANK YOU TYLER!!!

update 4.22.19

We went back out FS525C, found a very private spot to camp for 4 days, on the way back out, the spare tire rack/holder was ripped apart by rocks, the spare tire fell to the ground. After digging for an hour I was able to get tire out from under van. I duct taped tire rack/frame together, limped back to Cottonwood, pullled into Dead Horse Diesel and RV, asked for Tyler. He quickly assessed the problem, made repairs to spare tire rack/frame and had us back on the road within an hour. Tyler saves the day, again. Thank you Tyler!

Ernest Woodley

Dead Horse diesel put a pigtail on my truck and tried to charge us $4500 they held my driver hostage until it was paid. If your broke down I suggest you find someone else. This is a predatory company who will take advantage of you. Thx dead horse