Hana Gardens Seaside (Seaside Garden Center) - Seaside, California

Tim M.

Poor customer service. I walked up to the register to purchase gravel, but was ignored by the 2 workers behind the counter. They saw me but casually continued their conversation for several minutes. There were no other customers (awkward). After that everything went smoothly.

Cat B.

Hana Gardens Seaside has a great selection, friendly and helpful staff and very good prices. Several native California plants that encourage butterfly and bee activity.

A C.

I am a landlord, and I usually source my landscaping and plants from Home Depot. This was my first visit to the Seaside Garden Center. Eddie was very friendly and knowledgable. He answered questions ranging from paving materials to robustness of specific plant recommendations as hedges or trees. I will be back for more plants and advice!!

There is no way that I would get this level of service at the big stores like Home Depot.

AMBITIOUS L.

I shop here regularly, and I'm disappointed how they don't acknowledge me. From what i see theres at least 2-3 workers, I know at times it can get busy but not even a I'll be right with you. Seems like the workers don't care for giving decent service.

cw C.

1. Wanted to like then but the quality or health of the plants seemed poor relative to the price.
2 I bought expensive gravel. She loaded the bag so as to hide it has a hole and leaked gravel. When I saw an open bag, I asked to buy or have it but she said no. Why not give me a little of the extra gravel to make up for the gravel lost before loading it? Plus I had no warning so it spilled all over and took time to clean it up.
3. They said go to other location. I say how do you know it’s in stock? He says we know what we have in our store. Yet they sold inventory the did t have at their own store so I got a refund lol
4. They ignore you unless you talk to them even at the register desk

So they seem cheap to a fault. Will take my corporate card and compulsive buying to another place.

Mike D.

Such nice people! Came in with an obscure request for a small fern for a terrarium and Francisco was able to hook me up right away.

Show this local nursery some love!

Bassi A.

We purchased a lot of plants here for double the price of home depot and received terrible customer service after some of the plants died. We inquired as to the specific care of the plants and followed as told. Yet the plants did not do as we were told. We brought them back and showed a video to the manger and he rudely refused to exchange these dead plants as he had recommended. We have a beautiful garden in Carmel by the Sea and we take great care of our plants and flowers. We would not recommend throwing your money in the waste at this nursery. They do not care for taking care of valued customers. One Star is too much.

Ronny L.

Nice store with a good selection of plants, flowers and garden tools. However, my only time buying from here was a bad experience, as one of the people working there was very rude and unprofessional. Because of little misunderstanding, he got angry and started talking to me in a very impolite way as if I was trying to steal something from him. This kind of dealing with customers is certainly not something you would normally see at stores in this area. Customer service is more important for me than quality of items sold, prices, etc. One thing for sure, this was my first and last time shopping at this place.