Horticulture Masterpiece - Philadelphia, Pennsylvania

Dawne D.

This was the absolute worst experience ever! Jefferson is the most unprofessional person I’ve ever dealt with! After getting a quote, seeing our property, and getting a timeframe of 2-3 days for a retaining wall after paying a 50% deposit we agreed to work with him! The WORST DECISION EVER! We paid our deposit and he came by our property to start digging! After that day he never did any work! He was actually detained after a court hearing and some female called us begging us to still work with him and he would even give us a discount for our inconvenience.
My husband and I are understanding people and things happen (or at least that’s the mindset we tried to go with). We figured if anything he could probably really use the money. He led us on for a week saying he would come by and never did! After 2.5 weeks now (initially the project was only supposed to take a few days) my husband and I both called and told him we would like to be refunded because he has not done the work! He said he would give us at least half of the money back because he ordered the materials. As of yesterday Jefferson Goodwell declined our several attempts to collect our money via Venmo (his preferred method of payment)! We initially paid him Memorial Day weekend and are still waiting for our money back!
Not only did he leave holes in our backyard for over a month and dodge our calls and texts to collect our money, he has now delayed our project and companies are projecting to work with us well into September! This is completely unfair and uncalled for! He’s extremely unprofessional and an actual thief! He took our money and did absolutely no work, if anything he created a bigger headache for us! I implore you to NEVER USE HIM OR HIS COMPANY! He hasn’t changed from his poor reviews years ago until now! Please stay away from this man and his business!

Ruthie D.

I called + Jefferson answered the phone. Jefferson immediately gave me a price over the phone for trimming 6 large bushes on my property. We set up appointment for next day. Jefferson + staff showed up 15 minutes early. They completely all the work proficiently, timely + neatly. I was extremely impressed by Jefferson + staffs outstanding skills, professionalism, proficiency + punctuality. It was incredibly easy to call, estimate price + get the job done immediately + proficiently. I highly recommend Horticultural Masterpiece, Jefferson + staff for all your landscaping needs.

Kam

Horticulture Masterpiece helped us with some tree service. Friendly, tidy, professional and efficient work from them. No complaints.

Jefferson's dedication to his craft, in addition to the importance he places on quality, really shines through. Before, during and even after his work!

Very prompt too. No issues from first contact, offering quotes to arriving on time.

kevin M.

Jefferson is a hard worker and well educated when doing a project. Very professional. Highly recommended if you need landscaping, stonework, fencing. We were very pleased with his work.

RPS C.

We cannot comment on there landscaping work, but for snow removal, I would definitely avoid. We posted an ad for a snow removal company to handle one of our client properties. We called them the next time we needed a snow removal company. I spoke with Jefferson and he assured me it would be no problem for the service. I never heard back from them the rest of the day. Never heard from them the day after despite leaving voicemails.

If we cannot trust them on a small job, which they responded to via an ad, and then said it was no problem to engage there services, we would never use them for any of our larger properties.

Alexis D.

If you're looking for a thief and con artist, you've found the right guy with Jefferson Goodwell at Horticulture Masterpiece. I paid him a $1,750 deposit for fence materials to install a fence around my pool. I have two very small children and it was the ut-most priority for their safety. Paid him on a Wednesday and it was to be installed that Friday morning. He never showed up at 8AM and didn't call to tell me. I had to call him around 10 and ask what was going on and all of the materials were supposedly damaged and the fence price jumped up another $1000 from the original quote. Obviously, I was upset and wasn't going to pay that because that's not what he quoted. I asked for my deposit back and he said refunds take five business days like any normal business. 6 weeks later and he still hasn't refunded me the full amount.

I always try to support the small business, but this guy isn't properly licensed and he won't communicate with me on refunding me my money especially when no services were rendered. If you want to be cheated out of your money, this is the guy for you. My husband even reached out to him and he said he would be a man of his word. This guy can't be trusted and from the research I've done, he's not licensed either. Doesn't send out contracts and requires big deposits up front. SCAM ARTIST!

Chris W.

Jefferson and his crew are very passionate about landscaping! Answered all my landscaping questions and got the job done quickly and in a timely fashion thanks!

Dee B.

Needed branches pruned and cut back from my roof. Jefferson and his crew handled everything to include cleanup. Very professional and will be using his services again.