Jones-McLeod - Birmingham, Alabama

James H.

Jones-McLeod handles the service call with professionalism. We request that every tech calls upon arrival and departure. The tech completed the pre/post communication. We request that we receive separate invoices for work performed on separate pieces of equipment. Accounting department had fulfilled this requirement for us. JM has definitely earned our future business. We are very glad to have them on our Vendors list.

C J.

Great staff! Courteous and quick. Can fill almost ALL restaurant equipment and parts needs. Great inventory in stock. And since they are the Local PartsTown distributor, parts are practically unlimited. Between James and Sandy, and the rest of the staff, there’s not much they can’t answer.

Thanks guys for all the help over the years.
B Safe!
CJ

OOPS, Almost forgot, they also have a service dept that can help with your restaurant kitchen needs.

annie G.

Always amazing and some of the best customer services you will ever had. Has helped my business several times

Kayla V.

Miscommunication, broken promises and WAY overpriced. They drug out a simple fix for over 2 months that CRES ended up resolving in a matter of 30 minutes. Jones McLeod claimed the part they replaced on a cooler was faulty so they ordered another and kept saying they were just waiting for the part to come in. When I called the last time to cancel all pending services they said that they were happy I called because the parts finally came in and they would be out within the next 3 days but never updated me that they were actually in until it was too late. Those parts were not necessary according to CRES so give them a call instead. John was great, and like I said before, had everything fixed in 30 minutes after I waited on Jones McLeod for OVER TWO MONTHS! 1 week later and all coolers are going strong. Don’t waste your time, energy or money in trusting this company.

Carla M.

We had an amazing experience with Jones-McLeod. Everyone was super friendly and very responsive, we appreciated all the attention they paid to every detail of our experience. Thank you again. We will continue our partnership with a great company.

Aimee B.

We are a catering company at Savoie. When our ovens, stoves, fryer, or coolers go out we are helpless. Jones McLeod has had our backs countless times and repaired things quickly. Even when they were busy or short staffed, they've taken care of us so we can do our jobs with events. Christina and Mike my favorites in service orders. All the repair people are fast and professional and nice. I couldn't get my job done if they didn't do their job! Andrew, Craig, Stan, so many repair staff have always been courteous, professional, and timely. I can't say enough about Jones McLeod keeping us up and running!

The H. D. C.

We just started using Jones-McLeod and the 3-4 times we've called, they've been able to send someone that day. The techs were polite and kept in touch through the process if they had to order something for the repair. Will definitely continue using them.

Parrish G.

We've been working with Jones-McLeod for over 3 years at Walk-On's Greystone.
Very professional and efficient staff, from Christine or Derek in service, or Mario & Chris on service work, to Andrew in sales. Very competitive rates and quick service. I can honestly say they've taken very good care of all of my restaurant's equipment and I plan to continue business with them in the future!