Ridgeview Equipment - Orange, Virginia

Ridgeview Equipment - Your Trusted Agricultural Partner

Located at 12521 James Madison Hwy, Orange, VA 22960, Ridgeview Equipment is a renowned agricultural equipment dealer, offering a wide range of top-quality tractors, lawn mowers, and trailers. With their skilled tractor repair services and exceptional customer care, they have earned a stellar reputation in the industry.

Specializing in tractors, agricultural services, lawn mower sales, and tractor repair, Ridgeview Equipment caters to all your farming and lawn care needs. Their commitment to delivering high-quality products and services has garnered them a loyal clientele.

Visitors can take advantage of several convenient services, including in-store pickup, same-day delivery, and wheelchair-accessible facilities. The store accepts various payment methods, such as checks, credit cards, and debit cards.

With an impressive 4.5/5 average rating based on 94 reviews on Google My Business, Ridgeview Equipment demonstrates their dedication to customer satisfaction. Customers praise their knowledgeable staff, prompt service, and exceptional product range.

To learn more about Ridgeview Equipment or to explore their extensive inventory, visit their website or contact them directly at 06724900.

👍 Reviews of Ridgeview Equipment

Venice C.

1/5

Dealership did not take me seriously! I ended up going out of my way to buy a new 2018 M-F 1526 I wanted from Fleet Brother in Hartfield Va. & I paid cash & my brother went in there 6 weeks ago wanted to buy a 2021 M-F GC 1723EB same problem! He took delivery from 2 weeks ago of his new tractor from Brounos & I refuse to do business with them , I go to Fredrick Md. for my part needs.

Jeff V.

1/5

Wish it was possible to give 0 stars. SHADY BUSINESS PRACTICE! Just had the worst first experience with them.
I had a simple warranty issue and called in for service, I was informed that it would be a month or two before they could get the tractor into the shop. Not a big deal, I would have waited and brought it in at the appropriate time. They also informed my that they could send a mobile tech out in a week or so to do it on my property. I said, even better send him out....Fast forward a month, I get a $154 bill in the mail. Apparently the service call "is not covered under warranty" since I didn't purchase the tractor there. Again, not a big deal, I would have gladly paid for it IF they had informed my of that "policy". Not a good way to start out with a customer that would have purchased all of the needed maintenance and repair parts in the future. I never was informed of this charge, agreed to the charge, nor signed any documentation acknowledging that I was informed of this charge prior to the service.
After the service was completed, I also had to send them pictures of the serial number and hours meter because the service tech didn't do that while he was out...once again, not a big deal, I did that 5 minutes after they called and requested it.
I guess I could have been like them and either charged a $154 service charge to go take and send those pics, or had I known, made them come back out to take the pictures.
On top of all of that...They are a Kioti dealer, but don't carry Kioti products as simple as Kioti branded fluids...Haven't called about the filter kit yet, but I doubt they would have that either. Not that it matters at this point, because now out of principle, I'm forced to order online and am unable to contribute to a local business as I would prefer. I always go out of my way to support local businesses instead of buying things online even though it usually costs more...Just not going to happen with this local business unfortunately.
Yes, I called them to discuss this situation and was in less words, told to just go kick rocks.
Congratulations...a measly $154 just cost the price of all future business and recommendations to be withdrawn. Hope it was worth it. Again, all that would have needed to be done was to inform me of the service charge in the first place. Pretty SHADY if you ask me.

Brian F.

5/5

Great to have an authorized Kioti dealer nearby. They're always able to help me with parts for my 2004 Kioti CK25. They had me text photos to verify the parts, 10/10 service!

Laura W.

5/5

Called and talked to Tom about a starting issue with our NH TC45A. He listened to the symptoms and gave a couple of suggestions. Lo and behold, never underestimate the importance of a ground. All of the things that could have stopped the tractor from getting power and it was a perfect looking ground that was the problem. Thanks so much to Tom for his help.

Jill H.

5/5

Looking to buy a new disc mower, I called several dealers and even visited a few. No one seemed to care except Steve at Ridgeview. Hands down the best salesperson I have ever dealt with. Look forward to doing more business in the future.

john A.

3/5

Easy people to deal with. Highly recommend. Sales staff is great. New service is the pits. Tractor under warranty, warning light on, called to find out why. The said they had to send a tech. Didn't expect the $437 bill for a machine under warranty. If sales and parts wasn't good, would be a 1 star. Won't do business there gain.

Farmers W.

5/5

Ridgeview New Holland has the best service and parts department. Rick and his team were so patient with me when I was trying to explain what I needed for my New Holland tractor. The parts came in in a very timely manner. Thank you for your kindness, and I know exactly where to call if I need any other assistance.

Monique B. (.

5/5

The customer service is top notch. From our salesmen back in 2017, to the service department throughout this process. That said, I’ll never own a New Holland again. It’s being hauled back to the dealership on my dime. A Workmaster 33 with 475 hours on it, needs a new computer. Like I said New Holland is junk but this is not reflective on Ridgeview. I’ve only had great service. Hopefully they can get this tractor fixed so I can try to get rid of it. I’ve tried to find a number for New Holland headquarters to no avail. Not only am I looking at a hefty repair bill, im going to have to hire people to do what the tractor was purchased to do, until this situation is remedied.