ShopRite of Hoboken - Hoboken, New Jersey

John S.

Great store, great customer service! Today around noon I was treated very well by a lady who was working in the meat department, she went out of her way to give me exactly what I was seeking. Very thoughtful and helpful employee! Thank you! 👍

saroj L.

2 starer, I had Bowl & Basket chicken other day. And as soon as I opened the leg quarters packet it was kind of a pungent smell like some sort of gas smell or methanol smell. Without trying I trashed it. Opened the drumstick packet, luckily this one wasn't having that smell. Although I cooked and eat. But never gonna buy from Bowl and Basket.

Abdelhakim E.

I had an extremely unpleasant experience at the ShopRite in Hoboken that I feel compelled to share. I have been using the Smart Cart system for the last four months without any major issues, until my recent visit. This has happened Thursday 11/07/2024 around 9:25-9:30 am. During this trip, I encountered a problem with weighing vine tomatoes on the cart’s built-in scale. Frustrated but hopeful, I decided to complete the weighing process at the self-service checkout instead.

While doing so, a short female employee approached me. I informed her that the scale on the Smart Cart wasn’t working properly. Rather than assisting or addressing the issue, she proceeded to scan every single item in my cart using the cart’s system herself. This, unfortunately, led to duplicate scans for many of my items. When I pointed this out, she responded dismissively and told me that I needed to scan all items at the regular self-service machines. To add insult to injury, she remarked that I should use a regular cart next time, implying that I was at fault and undermining my intelligence.

Her condescending attitude and lack of understanding were frustrating enough, but it was her behavior that crossed the line into what felt like ignorance and discrimination. This encounter left me so upset that I abandoned my cart and left the store altogether. I do not plan to return after such a demeaning experience.

This type of behavior from employees is unacceptable, and it’s disappointing to see such a lack of respect and competence in customer service. ShopRite needs to address how their staff handles these situations to prevent such treatment in the future.

David L.

I had my first delivery today and items. They’re shopper scanned at the register that are on my receipt. We’re not a part of my delivery. Then I called the store to find out some of those items they no longer have in stock. So within that two hours the items That were scanned at the register I was charged for, they don’t have in stock any longer nor the items that were scanned for my order. How? Employee error. And they say this happens a lot. Employee errors happen a lot

Update: I sent an email and heard back via a form letter that did not address my issue at all! I called up and was told the items that were not delivered would be delivered between 2 and 3 PM and here it is 4:24 PM with no notification From the driver, my bag will be delivered. It would’ve been nice if my response on their contact us page would’ve been read by an employee rather than a pre-edited form letter going out that did not address my issue.

Tat T.

Amazing butcher department. Was looking for hanger steaks but didn’t see on the shelves so I asked and ye shall receive! Not only did I get excellent service the butcher went above and beyond, trimmed the meat to perfection for me which a lot of butchers don’t do anymore. Service that illustrates no matter what the job is, do it the best! They have almost every cut of beef (from tail to tongue). Clean, excellent prices and friendly-neighborhood feel butcher service!

Paul H.

nice value for groceries but don't go in the afternoon if val is workin she could be tough to deal with

Matthew S.

Workers were super nice. Gave us the item though we were 9 cents off. God bless his soul.

Viral P.

+ very spacious
+ Well organized
+ Neat and clean most of the time
+ Good parking space
- not so convenient using public transport