Sugar House - Custom Cakes - Fairhope, Alabama

Sugar House - Custom Cakes: A Sweet Destination in Fairhope

For those seeking exceptional cakes and baked goods in the Fairhope, Alabama area, Sugar House - Custom Cakes presents a delightful and highly-regarded option. Located at 410 Fairhope Ave, Fairhope, AL 36532, United States, this establishment has garnered a strong reputation for its exquisite creations and commitment to customer satisfaction. Reaching them is effortless via their Phone: 2512326553, and for a deeper dive into their offerings and stunning portfolio, a visit to their Website: sugarhousefairhope.com is highly recommended.

Specialties and Services

Sugar House - Custom Cakes specializes in a diverse range of sweet treats, primarily focusing on Cake shop and Cupcake shop experiences. However, their expertise extends far beyond standard offerings. They proudly operate as a dedicated Wedding bakery, catering to the most significant events in a customer’s life with bespoke wedding cakes that are both beautiful and delicious. The shop’s versatility is further highlighted by its ability to fulfill a wide array of custom requests, demonstrating a remarkable level of creativity and adaptability.

Location and Accessibility

The shop’s convenient location at 410 Fairhope Ave places it within easy reach of a wide variety of customers. The area is known for its charm and community feel, making Sugar House - Custom Cakes a welcome addition to the local landscape. Furthermore, the establishment is designed with accessibility in mind, featuring a Wheelchair-accessible car park, ensuring that individuals with mobility challenges can readily access the premises.

Convenient Options for Customers

Sugar House - Custom Cakes prioritizes customer convenience. They offer In-store pick-up, Takeaway, and Dine-in options, catering to various preferences and needs. Payment methods are also flexible, accepting Credit cards, Debit cards, and even NFC mobile payments, streamlining the purchasing process. This dedication to ease and comfort is a hallmark of their service.

Positive Customer Feedback

The company consistently receives positive feedback from its clientele, as evidenced by its impressive 36 reviews on Google My Business. The average Opinion: 4/5 speaks volumes about the quality of their products and the exceptional service provided. Customers frequently praise the meticulous attention to detail, the deliciousness of the cakes, and the friendly and helpful staff. One particular review highlights the shop's willingness to accommodate specific requests, emphasizing their openness to crafting exactly what the customer envisions. A recurring theme in the reviews centers around the moist and soft texture of their cookies, often compared favorably to freshly baked cookies from a local bakery. The staff’s responsiveness across email, phone, and in-person interactions further contributes to a positive customer experience. Many visitors express a strong desire to recommend Sugar House - Custom Cakes to others, reflecting their overall satisfaction.

Key Features and Amenities

• Custom Cake Design: Expert bakers specializing in creating personalized cakes for any occasion.
• Extensive Cupcake Selection: A wide variety of cupcake flavors and designs available.
• Wedding Cake Specialists: Dedicated to crafting stunning and delicious wedding cakes.
• Convenient Location: Easily accessible in the heart of Fairhope.
• Accessibility: Wheelchair accessible car park available.
• Multiple Payment Options: Accepts credit cards, debit cards, and NFC mobile payments.

In essence, Sugar House - Custom Cakes offers a delightful combination of artistry, quality ingredients, and exceptional customer service. It’s a place where sweet dreams are transformed into edible masterpieces, and where every customer feels valued and appreciated.

👍 Reviews of Sugar House - Custom Cakes

Olivia B.

5/5

I had an amazing experience, definitely would recommend! I got a cookie cake with customized wording in icing and they were so open to doing exactly what I asked for. Not to mention the actual cake was delicious! It was very good for the regular cookie cake, it was moist and soft like an actual cookie out of an oven. I loved their shop and how kind the staff was over email, phone and in person!

Mark C.

1/5

I was a guest at our friend’s wedding Sunday. If the owner of this business knew the Mother of the Groom and his family, they would know that they are all class; friendly people who expect to get what they pay for and trust me anyone would be proud to call them friends. What transpired Sunday, regarding the Bride’s and Groom’s cake was totally outrageous and extremely unprofessional. I noticed on your website that the business requires an in-depth contract to provide wedding cakes. Unfortunately, as far as the owner’s responsibility, the contract is lacking definition, including failure to communicate with the customer. Sugar House’s total ghosting of my friend ON THE AFTERNOON OF THE WEDDING was inexcusable, even if there are extreme circumstances. I would NEVER recommend this business to anyone. FROZEN CAKE! REALLY?

Erin F.

5/5

I’m SO happy we chose Sugar House for our wedding cakes! We ordered a 4 tier bridal cake with multiple flavors- lemon cake with blackberry filling and vanilla cake with raspberry filling. They both tasted amazing! Very moist and not too sweet - just right. We had an “interesting” request for the grooms cake… my husband is a foot surgeon, so we got a foot cake! 😂 We knew it would be an odd request but she delivered! It was a huge hit. Grooms cake was chocolate cake with peanut butter filling and it was decadent. We will be back at Sugar House in the future for sure!

Kanae M.

5/5

We used her service for our Wedding 2020 Feb. before she had her store front in Fairhope. She was very personable and very thorough. Gave us the Sample of flavor (there was a minimal cost but really low cost) on cupcake and we had fun tasting every one of them. We just wanted simple two tear cake (flower were out by us lol) and the cake was delicious!
Her store in downtown sells cookies and cupcakes now, they are all so good!

Rilen M.

1/5

TERRIBLE, TERRIBLE, TERRIBLE customer service. She was rude from the get-go, very unfriendly, when picking up the cake samples. We reached out with questions regarding flavors and she didn’t answer the questions but only sent a new quote as if that was a reply in itself. Trying to book for a wedding and getting replies maybe every ten days is not doable for us and we moved on to a more friendly company. Don’t waste your time!

Cheryl J.

5/5

The cupcakes were moist snd delicious . Really enjoyed the 3 we got, lemon blueberry, chocolate raspberry and key lime 🧁

Paige B. R.

5/5

We had an amazing experience for our wedding. Brittany is incredibly talented and extremely patient with indecisive brides like myself haha. Our cakes were stunning and tasted delicious.

Matthew J.

5/5

Brittney did an excellent job with our wedding cake. We did a cake tasting, showed her a picture of a cake that we liked from pintrest, and she blew it out of the water! The cake turned out better than the picture we showed her. She set it up beautifully and helped us with everything we needed. Perfect for any wedding!