Uptail Resale - Fairhope, Alabama

Uptail Resale: A Curated Thrift Experience

Uptail Resale, located at 22886 US-98 C, Fairhope, AL 36532, United States, offers a unique and carefully selected thrift store experience. This establishment distinguishes itself through a focus on offering upscale, quality goods, moving beyond the typical thrift store atmosphere. The business operates with the mission of providing customers with access to desirable items at attractive prices, creating a destination for those seeking both value and distinctive finds. They have a dedicated phone number: Phone: 2519288020. While they currently do not have a dedicated website, information can be readily accessed through local searches and reviews.

Specialties and Inventory

Uptail Resale specializes in a diverse range of gently used goods. The inventory frequently includes clothing, furniture, antiques, jewelry, books, decor, and various other household items. The store’s emphasis is on higher-quality merchandise than typically found in many thrift stores, suggesting a meticulous curation process. Customers have reported discovering valuable antiques and unique decorative pieces, contributing to the store's reputation as a ‘hidden gem.’ The stock is described as being consistently well-organized and surprisingly full, despite the store’s relatively small size.

Convenience and Accessibility

Recognizing the importance of convenience, Uptail Resale provides several amenities to enhance the customer experience. They offer delivery services, catering to those who may not be able to make the trip to the store. Same-day delivery is also available, demonstrating a commitment to prompt service. Accessibility is a priority, as evidenced by the inclusion of a wheelchair-accessible car park and a wheelchair-accessible entrance. The store’s compact layout also contributes to a quick and efficient visit, appealing to shoppers seeking a streamlined experience. Payment options are comprehensive, accepting credit cards, debit cards, and NFC mobile payments, offering flexibility for all customers.

Customer Feedback and Reputation

Uptail Resale has garnered positive attention from its clientele, boasting an average 4.8/5 star rating on Google My Business, with 23 reviews reflecting customer experiences. While some customers have noted a slight lack of warmth in the customer service, appreciating the helpfulness of staff like Linda, the overall sentiment remains overwhelmingly positive. Several reviewers have commented on the store's upscale feel and the quality of its merchandise. A recurring theme is the desire for a more welcoming atmosphere, suggesting an opportunity for further development in fostering a stronger sense of community. However, the consistently high ratings highlight the store’s value proposition – a well-stocked, curated thrift store offering desirable goods at reasonable prices. The experience is frequently described as ‘excellent’ and ‘very nice’ by patrons.

Key Features Summary

• Location: 22886 US-98 C, Fairhope, AL 36532
• Phone: 2519288020
• Specialties: Thrift store, upscale merchandise
• Services: Delivery, Same-day delivery
• Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance
• Payment Options: Credit cards, Debit cards, NFC mobile payments

In conclusion, Uptail Resale presents itself as a noteworthy addition to the local retail landscape. Its focus on quality, combined with convenient services and accessibility features, positions it as a desirable destination for shoppers seeking both value and distinctive finds. While there’s room for improvement in terms of fostering a more inviting atmosphere, the positive feedback and strong customer ratings suggest a thriving business with a clear value proposition. The commitment to providing a curated and accessible shopping experience demonstrates a business that is attentive to customer needs and desires.

👍 Reviews of Uptail Resale

Erin H.

5/5

Excellent store and service! Thank you Linda for your help and kindness!

scott R.

4/5

Very well stocked, upscale-type thrift store. Hidden gem, you might say. Nice antiques, jewelry, furniture, books, decor, etc... Decent, fair pricing. I did feel a little out of place and not a very welcoming atmosphere. I don't believe I heard anymore from an employee than "excuse me". Couldn't really tell who the employees were, as a matter of fact. Hence, the reason for 4 stars. Friendliness would of pushed the fifth star in! But very nice store. Small but well organized and full.

MBZ

5/5

Don’t pass up this great spot! Always nice quality items donated by area supporters. Frequently find new unused items. Lots of variety and Fantastic prices.. all to benefit homeless pets.

Anna H.

5/5

I just stopped by this wonderful shop and couldn’t have been more impressed! Snow and Grey were so kind and very knowledgeable able the shop!
For a thrift store, the place was extremely clean and smelt great! Sometimes these kinds of stores are musty. The prices were very low and it’s wonderful that 100% of profits go towards the humane society.

Blake F.

1/5

I’m a 30-something male, so maybe I’m not their ideal customer, but I still figured at least one of the couple women working would have acknowledged me. One of them (I overheard her talking about being 61) was standing in the middle of the isle talking, swinging her arms around, and bumped into me. I said excuse me and tried squeezing by since she wouldn’t move, and then she stared at me like I offended her in some way. Really, really weird energy for me personally. Definitely don’t recommend this place. I’m always so polite to strangers, especially in public, and it’s really unfortunate that common decency is not a universal standard.

Dorri H.

5/5

Love this store! A wide assortment of items for sale. Nice and clean. The ladies working were friendly and helpful 🐱. Took some nice things back to Michigan!!!

Victoria P.

5/5

Love this place so much I made them a Google map entry. They're always happy to see you. The prices are always reasonable and everything is neatly laid out. Lots of treasures here. They take donations, (and will even pick up your items) and the proceeds from sales go to help the humane society next door take care of the animals.

Phillis S.

5/5

Very nice store. Small but lots to see. Very neat and organized. I found the staff very nice and helpful. I would highly recommend this store.